The pilot design uses a wallet pass to show membership status, rewards, and store-approved offers. Tap-to-earn and tap-to-redeem depend on merchant setup and Apple/Google approvals.
Regulars is building a gateway for inventory, hours, deals, and loyalty to appear accurately in AI assistant channels once a merchant's catalog is activated. The first pilot focus is counters with regulars: convenience stores, coffee shops, QSRs, delis, pharmacies, and fuel.
Pilot assistants should answer from approved catalog snapshots. Unknowns are designed to fail closed.
Linked customers become reachable only through the channels they consent to: wallet, assistant, email, SMS, or web.
The pilot redemption model uses one-time, one-customer offer codes and POS reconciliation where integrations allow it.
The planned adapter model starts with coexistence and import. Migration is optional and would come later.
Early stores will connect catalog and loyalty data, then test QR, code, and tap-link flows before broader rollout.
NFC pucks and wallet-pass tap are planned pilot rails, dependent on merchant hardware and platform approvals.
We're preparing a small closed pilot for stores, chains, and franchises. The first cohort will get hands-on setup, free pilot access, and early campaign support.
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